Q. I've seen you at a game or special event taking pictures and would like to see them. Where are they?
A. Open the gallery tab and look for them inside. If they are not there please contact me. Email is the best means in which to do this. Provide me with a brief description of the location or event and the date if possible. Occasionally a customer will request that the event or certain photos remain private and in that case, I will have to ask permission to share them with you. A password will be provided upon approval.
Q. I've waited for over a week, where are my pictures?
A. A typical photo shoot requires an average of 20-22 hours from the first shot to the final viewing. It takes some time to ensure the quality that you receive is the very best.
Q. How do you come up with your rates?
A. My basic rates: Hours to Shoot + Editing Time (Computer time-average digital develop time is 10-15 mins per image) + expenses (Raw Materials, Mileage, Assistants, Wardrobe, Hotels, Location Costs, Rentals & etc) + Usage (Personal, Magazine, Website, Advertisement) = Price.
Q. Can I purchase a photo cd?
A. Yes, any purchased photo can be purchased on a disk "a la carte".
Q. Can you explain how to order photo's from this website?
A. Step by step instructions:
1)Select or double-click on a folder that you want to view. This will open a thumbnail view.
2)Next, select the gallery or a folder to view and double click on it. If the gallery requires a code, you will be prompted to enter it now.
3)The gallery should open up and the thumbnails will be present. At this point, you have an option of viewing each photo. Double click one at this time.
(You have an option at the bottom of the page to view pages or view all.)
4)When the photo opens up and you move the cursor over the menu button on the upper left corner of the photo a drop down will appear to offer several options.
a. Buy: This is where you can purchase individual photos.
b. Add To Favorites: Handy for viewing later
c. Share: This option allows the direct link to be sent to someone that you choose.
d. Dim the lights: Click this and the photo is centered as the background fades for better
viewing.
5)When "buy" is selected, a menu pops up prompting you to select a category. This will open a menu that contains several more options. You can select prints, showcase, etc...Select "prints" and a list of the most popular sizes will appear.
6)Just select your size, quantity and paper preference. Now select "Add to cart". A confirmation box will open giving you several more options as well as your cart summary. If "Checkout now" is selected your shopping cart will appear. Just choose your method of payment and you're done!
Q. Why would I want to purchase professional grade photographs from you?
A. The benefit of buying professional prints are that they are printed on archival paper with archival inks. By purchasing professional prints, your images will be preserved for years to come.
Q. Do you ever do special or private assignments?
A. Yes. Just ask!
Q. How do you choose a location?
A. Typically the client will have a particular place or scene in mind. If not we will have a discussion and decide what would be best for them. The season will also play a large role in the decision as well.
Q. Do you photograph weddings?
A. Yes, I have started shooting weddings. If the guest list including the wedding party is less than 60 in attendance. Any more than that really would benefit from 2-3 photographers in attendance.
© Shane Bates Photography